Does Oscar Massin fine jewelry include a warranty?
We offer a 2-year warranty on your jewelry for repairs, replacements and maintenance. If you believe that your jewelry has a manufacturing defect, please send it back to us for assessment and we will repair or replace it as necessary. Please note: our warranty excludes lost or stolen jewelry, damages resulting from negligence, natural tarnishing that may occur over time, and jewelry purchased from an unauthorized retailer.
Can Oscar Massin fine jewelry be repaired by a third party?
Our jewelry is extremely delicate and meticulously designed; repair requires extensive, nuanced product knowledge and expertise. Should you choose to have your jewelry repaired or altered by a third-party jeweler, it will no longer be covered under our 2-year warranty.